Orders & returns
Launch special or sale pricing is displayed on the relevant product page of this site. An additional discount may apply for volume orders.
Most products do not display fixed pricing online, this is because there are many options that affect the price, including but not limited to, order volume, printing, hardware, size, custom requirements. Please simply enquire via firstname.lastname@example.org to receive a tailored quote.
All orders are managed by our Account Management team. Simply enquire via email@example.com and an account representative will contact you to provide detailed product information and a tailored quote.
All work is COD unless a trading account has been applied for and approved prior to delivery. COD invoices can be paid via direct deposit, debit card or credit card - Visa, Mastercard, Amex (merchant fees apply).
Invoices under a trading account are subject to 30 day payment terms (from date of invoice). Payment is accepted via direct deposit, bank cheque or credit card - Visa, Mastercard, Amex (merchant fees apply).
As our products are all custom branded we can not accept returns unless the product is faulty.
If your product is faulty please contact your Account Manager within 5 days of receipt of the goods. They will organise any necessary replacements or refunds.